FAQ

Payment is due via cash or bank transfer at the time of delivery/pick up.

Orders can be cancelled 3 days in advance of the due date. Within 3 days of the due date, 100% will be charged.

Schedule a delivery (for a fee) or pick up in Steinhausen.

Cakes can be stored in a refrigerator at 5 degrees Celsius or below for up to 3 days. Buttercream covered cakes, naked cakes and cakelets should be removed from the fridge and brought to room temperature prior to serving.

Face-to-face consultations and tastings are available for wedding cakes and limited to two people per tasting. The duration of each consultation is approximately 30-45 minutes. Sample boxes are available at CHF 50 charge (not including delivery). If an order for a wedding cake is placed, the tasting fee will be waived.

Serving amounts are based on dessert sized portions being approximately 2.5 cm x 5 cm per slice. Baked. Warrants all cakes will provide at least the requested number of servings when properly served according to the standard size. The number of actual servings created during service of the cake cannot be guaranteed as methods of slicing, such as serving larger or smaller than the standard slice size, or other preparations will affect the number of actual servings.

A variety of cake stands are available for rent for a charge of CHF 50. Stands must be collected by the client after the event and returned to Baked. within five days.